STANLITE

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Biting the Bullet

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In June 1971, Katharine Graham faced a decision that would define both her career and the future of The Washington Post. The newspaper had obtained the now-famous Pentagon Papers, a classified study exposing years of government deception about the Vietnam War.

Everyone around her gave the same advice. Don’t publish.

Her lawyers warned of possible criminal prosecution. The board worried about the impact on investors, since the Post was preparing for a public stock offering. Others feared government retaliation against the paper.

For Graham, who had only recently taken over the company after her husband’s death, the easier path was simply to walk away.

Yet, she chose to publish.

At the time, it looked like one of the riskiest business decisions imaginable. The government went to court, the company found itself in a constitutional battle, and Graham faced criticism from every direction.

Looking back more than fifty years later, however, it is impossible to imagine The Washington Post without that decision. Publishing the Pentagon Papers established the newspaper as an institution that defends the public interest, and it became perhaps the most defining publication in the history of journalism. The immediate consequences were painful, but the long-term benefits were immeasurable.

Business leaders often face tough decisions without the luxury of hindsight. They must choose while the outcome is still uncertain.

This is where many companies struggle.

Businesses naturally become good at avoiding risk. Legal teams focus on minimizing legal exposure, finance teams on minimizing costs, and so on. There is nothing wrong with any of that. The challenge arises when everyone is focused on avoiding losses, and no one is thinking about what the business could gain by pushing its risk appetite a notch higher.

When Steve Jobs returned to Apple in 1997, the company was producing dozens of products that generated little revenue. Jobs, against the status quo, discontinued about 70% of Apple’s product line. On paper, reducing your offerings while competitors were expanding looked ridiculous. But in hindsight, that strategy gave Apple the focus and resources to build products that redefined entire industries.

People who make these kinds of decisions accept immediate pain in exchange for a stronger future.

That is perhaps one of the hardest lessons in business.

Most companies spend a great deal of time discussing risk, but far less time discussing the risk of doing nothing. They avoid criticism and keep everyone comfortable. In doing so, they miss opportunities to create new markets or win new customers because they chose to play it safe.

This is what made Katharine Graham’s decision so extraordinary. She was not choosing between a safe outcome and a dangerous one. She was choosing between protecting the company in the present and defining what it would become.

Sometimes leadership demands exactly that.

Sometimes you have to bite the bullet, not because you know things will work out, but because the alternative guarantees nothing exceptional either.


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